Technical Documentations
  • 🇻🇳Vietnamese
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      • Phương thức Webview
        • API Login
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        • API Get Booking Detail
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      • Phương thức SDK
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        • Initiate SDK
          • Init IOS SDK
          • Init Android SDK
        • Place order
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        • API Get booking detail
        • API Check commit result
      • Phương thức API
        • API Login
        • Yêu cầu bảo mật
        • ✈️Flight
          • Search API
          • Booking API
        • 🏨Hotel
          • Search API
          • Booking API
          • Cancellation API
        • Payment API
        • Booking Management API
    • Đối tác Corporate Agent (CA)
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      • Bộ Testcase dành cho đối tác B2B2C
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  • 🇬🇧English
    • Overview
    • B2B2C Partner
      • Webview method
        • API Login
        • Security Requirements
        • Place Order
        • API Get Booking Detail
        • API Commit
        • API Check commit result
      • SDK method
        • API Login
        • Security Requirments
        • Initiate SDK
          • Init IOS SDK
          • Init Android SDK
        • Place order
        • API Commit
        • API Get booking detail
        • API Check commit result
      • API method
        • Integration process
        • Login API
        • ✈️Flight
          • Search API
          • Booking API
        • 🏨Hotel
          • Search API
          • Booking API
          • Cancellation API
        • Payment API
    • Corporate Agent Partner (CA)
      • Integration Process
      • Authentication API
      • Security Requirements
    • Affiliate Partner
    • ❓FAQ section
      • Booking Statuses in Gotadi's Booking Flow
      • Regulations for Testing
        • ✈️Flight
        • 🏨Hotel
      • CS Support Overall Flow
      • Airlines List
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On this page
  • Introduction:
  • Domestic Itinerary:
  • International Itinerary
  1. English
  2. FAQ section
  3. Regulations for Testing

Flight

Introduction:

Description of the steps and regulations for booking domestic flight tickets in Vietnam during the integration process between partners and Gotadi in both environments:

  • Production Environment

  • UAT Environment

Domestic Itinerary:

Please notify in advance before performing ticket testing.

  1. You can search and book tickets (without issuing tickets) for all airlines.

  2. Only Vietnam Airlines (VNA) ticket issuance can be tested, with a maximum of 4 passengers per booking.

  3. Passenger name, phone number, and email must be the tester's actual information.

  4. Do not use dummy data (e.g., NGUYEN VAN A, 0900000000, test@email.com, etc.).

  5. Test-issued VNA tickets must be booked at least 30 days in advance and must not be on the same flight and travel date.

  6. For test ticket refund/cancellation requests on UAT/PRODUCTION, please send an email to system@gotadi.com before 4 PM on the same day. The email should include the cancellation request details and the refund amount (if applicable).

Refund / Cancellation Request Template

Subject: [<Partner Name>-Testing] - Flight Refund/Cancellation Request <PNR code>

Email Content: <Optional>

Please find the booking details for the refund/cancellation request:

  • Booking Code: [Insert PNR Code]

  • Reference Code: [Insert Reference Code]

  • Itinerary: [Insert Itinerary]

  • Guest Names: [List of Guests]

International Itinerary

Please notify in advance before performing ticket testing.

  1. You can search and book tickets (without issuing tickets) for all airlines and notify Gotadi of the booked tickets.

  2. Only Vietnam Airlines (VNA) ticket issuance can be tested, with a maximum of 4 passengers per booking, and only 1 to 2 bookings per day can be issued.

  3. Passenger name, phone number, and email must be the tester's actual information.

  4. Do not use dummy data (e.g., NGUYEN VAN A, 0900000000, test@email.com, etc.).

  5. Test-issued VNA tickets must be booked at least 30 days in advance and must not be on the same flight and travel date.

  6. For test ticket refund/cancellation requests on UAT/PRODUCTION, please send an email to system@gotadi.com before 4 PM on the same day. The email should include the cancellation request details and the refund amount (if applicable).

  7. If you need to test ticket issuance for airlines other than VNA, please contact Gotadi, and testing is only allowed on airlines designated by Gotadi.

Besides Vietnam Airlines, if you need to test other airlines, please only test on airlines provided by Gotadi.

Depending on the testing period, please contact Gotadi’s technical support team to obtain the list of international airlines available at the time of testing.

Refund / Cancellation Request Template

Subject: [<Partner Name>-Testing] - Flight Refund/Cancellation Request <PNR code>

Email Content: <Optional>

Please find the booking details for the refund/cancellation request:

  • Booking Code: [Insert PNR Code]

  • Reference Code: [Insert Reference Code]

  • Itinerary: [Insert Itinerary]

  • Guest Names: [List of Guests]

PreviousRegulations for TestingNextHotel

Last updated 3 months ago

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