> For the complete documentation index, see [llms.txt](https://developer.gotadi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.gotadi.com/english/faq-section/regulations-for-testing/hotel.md). # Hotel ## Introduction: Description of the steps and regulations for booking domestic flight tickets in Vietnam during the integration process between partners and Gotadi in both environments: * Production Environment * UAT Environment {% hint style="warning" %} Please notify in advance before performing ticket testing. {% endhint %} {% hint style="danger" %} Testing is only allowed on hotels provided by Gotadi. Depending on the testing period, please contact Gotadi’s technical support team to obtain the hotel list at the time of testing. {% endhint %} 1. Select check-in/out dates at least **3 months** from the testing date. 2. Guest information, email, and phone number must be the **actual details** of the tester. 3. **Do not use dummy test data** (e.g., NGUYEN VAN A, 090000000, , etc.). 4. For test ticket refund/cancellation requests on **UAT/PRODUCTION**, please send an email to **** and CC **** **before 4 PM** on the same day. The email should include the **cancellation request details and the refund amount (if applicable).**
Refund / Cancellation Request Template **Subject:** \[\-Testing] - Hotel Refund/Cancellation Request \ **Email Content:**\ \ Please find the booking details for the refund/cancellation request: * **Booking Code:** \[Insert Booking Code] * **Reference Code:** \[Insert Reference Code] * **Hotel Name:** \[Insert Hotel Name] * **Guest Names:** \[List of Guests] * **Paid Amount:** \[Insert Amount] * **Check-in - Check-out Date:** \[DD/MM/YYYY - DD/MM/YYYY]
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