FAQ section
What are the booking statuses in the Gotadi system?
The booking status in the Gotadi system is a combination of three statuses:
Booking status: Reservation status
Payment status: Payment status
Issued status: Ticket issuance status, which refers to the service provider's confirmation status after successful payment.
For more details, please refer to the following document:
What test cases are required to complete the B2B2C integration with Gotadi?
Please refer to the standard test case set for B2B2C partners here.
What are the rules for testing and refund/cancellation of booked tickets during testing?
Please refer to the testing regulations for flight and hotel bookings for both international and domestic itineraries as outlined below.
What are the steps in the integration process?
The integration process may vary depending on the type of partnership, but it always includes the following two final steps:
Acceptance Testing: Passing the test case set and processing refunds/cancellations for booked tickets during testing.
Customer Support Channel Setup: Establishing a connection with the customer support team.
For more details on the integration process, please refer to the official page.g quan giới thiệu các phương thức
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